Recharge Co offers a range of services, including exercise physiology, sports coaching, and more. Our team of qualified professionals is dedicated to helping you achieve your health and wellness goals through personalised care.

Recharge Co follows strict hygiene protocols to ensure the safety of our clients and staff. This includes regular sanitization of treatment areas, and adherence to government health guidelines.

We value your feedback and use it to continuously improve our services. You can provide feedback through our website, email, or by speaking directly with our team. We appreciate your input and are committed to addressing any concerns you may have.

If you would like to provide feedback to the wider community you are able to leave us reviews on google, and facebook, or you can provide us with a testimonial which we will place on our website and social network platforms. 

Yes, we are actively involved in the community through partnerships, sponsorships, and outreach programs. We believe in giving back and supporting local initiatives that promote health and wellness.

Yes, gift vouchers are available for purchase and can be used for any of our services. They make a thoughtful gift for friends and family who could benefit from health and wellness support.

We accept a variety of payment methods, including cash, credit/debit cards, and electronic funds transfers. For those with private health insurance, we offer on-the-spot claims through HICAPS. Please contact us if you have any specific payment queries.

Stay updated by subscribing to our newsletter, following us on social media, or regularly checking our website. We share updates on new services, health tips, upcoming events, and more.

Absolutely! We welcome potential clients to visit our facilities and meet our team. Please contact us to arrange a tour at a convenient time.

No, you do not need a referral to access services at Recharge Co However, some services may be eligible for rebates or covered by third parties such as medicare, private health insurance, workcover, DVA, workcover, my aged care, and more which you will require a referral from your doctor or case manager.

If you need to cancel or reschedule an appointment, we kindly ask for at least 24 hours' notice. This allows us to offer the slot to another client in need. Please refer to our cancellation policy for more details.

Allied health refers to a broad group of healthcare professionals who provide specialised services to support patients in improving their physical, mental, and social well-being. These services include prevention, diagnosis, treatment, and rehabilitation. Examples include exercise physiologists, physiotherapists, occupational therapists, and speech pathologists.

Allied health professionals can help manage a wide range of conditions, including musculoskeletal injuries, chronic pain, neurological disorders, respiratory issues, cardiovascular conditions, mental health concerns, and more. They work collaboratively to support your overall health and well-being.

A multidisciplinary approach involves a team of professionals from various disciplines working together to provide comprehensive care. This approach ensures that all aspects of your life are addressed, leading to more effective treatment outcomes.

An exercise physiologist specialises in developing and implementing exercise programs for the prevention and management of chronic diseases and injuries. Exercise physiologists also excel in improving athlete performances.

They focus on improving physical function, health outcomes, and overall quality of life through tailored exercise interventions for everyone.

If you’re unsure which service you need, our team can help guide you based on your symptoms, goals, and medical history. We may also conduct an initial assessment to recommend the most suitable service for your condition.

You can book an appointment by calling our clinic, visiting our website, or using our online booking system. Our friendly team are also available to assist with any inquiries or scheduling needs

During your first appointment, our team will conduct a comprehensive assessment to understand your health history, current concerns, and goals. Based on this assessment, they will develop a personalised treatment plan tailored to your needs.

Please bring any relevant medical documents, previous test results, and a list of current medications. If you have a referral or Medicare Plan from your doctor, please bring those as well.

It’s best to wear comfortable clothing that allows easy movement. For example, activewear is ideal for exercise physiology sessions.

If you are attending a group class, or sport specific program please bring the appropriate equipment relative to that class and/or sport.

The length of sessions can vary depending on the service and individual needs. Initial consultations typically last around 45 minutes to an hour, while follow-up sessions may be shorter. Our team will inform you about the duration of your specific appointments.

The frequency of visits depends on your individual treatment plan, goals, and progress. Our team member will recommend a schedule based on your specific needs, which may range from weekly sessions to periodic check-ins.

Absolutely. Our services cater to individuals of all ages, including children and adolescents. We offer specialised care tailored to the developmental needs of younger clients.

Yes, we offer home / community visit services for clients who are unable to attend the clinic. Please contact us for more information and to discuss your specific needs.

Yes, we offer Telehealth services for clients who are unable to attend the clinic and are more comfortable with online appointments. Some services can not be performed via telehealth so please contact us for more information and to discuss your specific needs / requirements.

For a telehealth appointment, ensure you have a stable internet connection, a quiet and private space, and a device with video and audio capabilities. Our team will provide a link and instructions on how to join the session.

Yes, Recharge Co is a registered NDIS provider, and many of our allied health services are covered under the National Disability Insurance Scheme. Our team can help guide you through the process of accessing services through your NDIS plan.

Yes, allied health professionals can provide treatment and rehabilitation for workplace injuries. They work with patients and employers to develop return-to-work plans and offer strategies to prevent future injuries.

Allied health services play a crucial role in supporting mental health. They provide strategies to manage stress, anxiety, and depression, promote healthy lifestyle changes, and help individuals develop coping skills for better mental well-being.

Yes, Recharge Co offers group therapy sessions for certain services. These sessions provide a supportive environment for individuals with similar conditions or desires to work towards their goals together.